Gaya APA

Solikin, M. (2011). Pelayanan Prima (Service Excellence) : Exceeding Guest Expectation (Melampaui Harapan Tamu) (cet.1.ed.2). Jakarta: Inti Prima Promosindo.

Gaya Chicago

Solikin, M. Pelayanan Prima (Service Excellence) : Exceeding Guest Expectation (Melampaui Harapan Tamu). cet.1.ed.2 Jakarta: Inti Prima Promosindo, 2011. Text.

Gaya MLA

Solikin, M. Pelayanan Prima (Service Excellence) : Exceeding Guest Expectation (Melampaui Harapan Tamu). cet.1.ed.2 Jakarta: Inti Prima Promosindo, 2011. Text.

Gaya Turabian

Solikin, M. Pelayanan Prima (Service Excellence) : Exceeding Guest Expectation (Melampaui Harapan Tamu). cet.1.ed.2 Jakarta: Inti Prima Promosindo, 2011. Print.