Gaya APA
Cheverton, P. (2003).
If You're So Brilliant.. How Come You Can't Identify Your Key Customers : Kunci Sukses Seleksi Pelanggan Paling Berpotensi (cet.1).
Jakarta:
Elex Media Komputindo.
Gaya MLA
Cheverton, Peter.
"If You're So Brilliant.. How Come You Can't Identify Your Key Customers : Kunci Sukses Seleksi Pelanggan Paling Berpotensi".
cet.1
Jakarta:
Elex Media Komputindo,
2003.
Text.